Privacy Policy

Effective January 1, 2026

D&K Upland Concrete, uplandconcretecontractor.com, sales@uplandconcretecontractor.com

What this policy covers

This policy explains what information D&K Upland Concrete collects when you use our website, how we use it, how long we keep it and what you can ask us to do with it. We're a concrete contractor in Upland, CA, and this site exists so homeowners and property owners can learn about our work and reach us for an estimate.

It applies to our website and to the information you send us through it. It doesn't cover other websites we link to, which have their own policies. If you want to know more about who we are, see our About page.

Information you give us

We collect the information you choose to send us, usually through our contact form or when you call us. That's typically your name, phone number, email address, the address of the property where the work would be done and a description of the job, such as a new driveway, a cracked patio or a slab that's sinking.

Our contact form is run by an outside form service, so what you type into it is sent to and stored by that service on our behalf before it reaches us. Please don't put sensitive details like payment card numbers, Social Security numbers or health information in the form, because we don't need them to give you an estimate.

Information collected automatically

Like most websites, ours may collect some technical information when you visit. This can include your browser type, device type, the pages you look at, how long you stay, the site that sent you here and a general location based on your IP address, which is the number your internet connection uses to reach websites.

We may use analytics tools to collect this, so we can see which pages people find useful and fix the ones they don't. These tools usually work through cookies, which are small files stored by your browser. You can block or delete cookies in your browser settings, and the site will still work for reading and contacting us.

How we use your information

We use what you send us to reply to you, schedule a visit, prepare your estimate and do the work if you hire us. We may also contact you about your project, such as confirming a pour date or following up after the job is done.

We use the technical information to keep the site running, understand how people use it and improve it. We don't sell your personal information, and we don't use it to send you marketing from other companies.

Who we share it with

We share information only when it's needed to run the business or the website. That includes the companies that host our site, run our contact form and provide our analytics, and they're expected to use it only to provide those services to us.

We may also share information if the law requires it, to protect our rights or safety or those of others, or if the business is sold or reorganized and your records go with it.

How long we keep it

We keep contact and project information for as long as we need it to answer you, do the work, handle any warranty or follow-up questions and meet our business, tax and legal record-keeping needs. If you asked for an estimate and didn't book, we don't hold on to your details longer than we have a reason to.

Analytics information is kept for the period set by the analytics provider, and it's generally reviewed in summary form rather than by person.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we need to keep something to finish a job you've hired us for or to meet a legal requirement, and if so we'll tell you.

If you live in California, state law may give you added rights over your personal information, including the right to know what we collect and to ask that it be deleted. We won't treat you differently for asking. You can also stop getting follow-up messages from us at any time by telling us.

Security and children's information

We take reasonable steps to protect the information you send us, but no website or form is completely secure, so we can't promise that information sent over the internet will never be intercepted.

This site is meant for adults planning work on a home or property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

How to raise a privacy concern

If you have a question about this policy, want to make a request about your information or think we've handled something wrong, call us at (909) 694-4021 or reach us through our Contact page. Tell us what you're asking for and how to reach you, and we'll reply within 1 business day.

We may update this policy when our tools or the law change, and the current version will always be on this page.